API INTEGRATE
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Simple GET calls allow you to inject personal guest profiles back into your staff and guest apps.
POST calls allow you to mix your internal staff notes with intelligence collected 'fresh from the guest' - using our API platform to route guest intelligence around your ecosystem with both POST and GET calls.
Fresh guest information best comes from each individual guest, but the pattern of preferences across your venue(s) for a given date or time period, define necessary staffing levels for room set-up, stock planning, menus for food & beverage, and more. Therefore cohort analysis of groups of visitors are required too, with filtered searching across the baseline of all overnight guests and day guests.
Our API allows you to filter, search, and render JSON into your own apps and workflows for both guest groups and staff apps.
JSON CODE
Our Preference Engine API can accommodate your first party internal data into our guest intelligence service, alongside the 'fresh-from-guest' intelligence Rose Connects gathers externally for you. All data is GDPR secure within your own VenueID restricted methods for POST and GET calls via API keys to our platform.
OPERATING EXPERTISE
Our team experience includes managing hotel operations, and building large software products into companies (last one sold to Oracle Corporation).
The Digital Transformation which has been revolutionizing our guests' lives has also been marching across all sorts of sectors from Aerospace, Banking, Chemistry to Zoology. For many reasons Hospitality feels on the back-foot - only recently migrating systems towards 'The Cloud' and APIs.
Companies like Mews are showing us all how to leverage AI into Smart Tips for the PMS. Times are a'changing, fast.
Hoteliers and Hotel Management companies need to grow their confidence and convictions on how these new systems work and inter-operate.
Whilst we ourselves have focused on building a lean, fast, real-time guest intelligence API to solve our vision for more consumer participation in curating their own preference data - we are all pioneers together!
There are many project teams and company directors wrestling with what the future holds for their tech, their teams, and their guests.
We are happy to put our hands up and get involved! Try us.